Privacy Policy: How DigiAlexa Protects Your Information

1Introduction

Welcome to DigiAlexa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

By using our website or submitting your details to us, you agree to the practices described in this policy. If you do not agree, please do not use our website.

2Information We Collect

Information you give us. When you fill in our enquiry or contact form, call us, email us or message us on WhatsApp, we may collect your name, phone number, email address, the service you are interested in, and any details you choose to share about your business or project.

Information collected automatically. When you browse our website, we may automatically collect technical information such as your IP address, browser type, device type, the pages you visit and the time spent on them. This is usually collected through cookies and similar technologies.

3How We Use Your Information

We use your information to:

• Respond to your enquiries and provide consultations and quotations.
• Deliver and manage the services you request, such as website designing, SEO, advertising and creative work.
• Contact you about your project by phone, email or WhatsApp.
• Improve our website, services and user experience.
• Send you relevant updates or offers, where permitted by law or with your consent. You can ask us to stop at any time.
• Meet our legal and regulatory obligations and protect our rights.

4Where Your Information Is Stored

Details you submit through our website forms may be stored in a secure Google Sheet or Google Workspace account that we control. Google processes this data on our behalf under its own terms and privacy policy. Messages you send through WhatsApp, email or phone are handled through those services.

We limit access to this information to people who need it to respond to you or deliver your project.

5Cookies and Analytics

Cookies are small files stored on your device that help a website work properly and understand how it is used. We may use cookies and similar tools for website functionality, analytics and, where enabled, advertising measurement. This may include tools such as Google Analytics, Google Ads and Meta (Facebook) Pixel.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of our website work.

6Sharing of Information

We do not sell your personal information. We may share it only in these limited cases:

• With trusted service providers that help us run our business, such as website hosting, Google tools, communication platforms and analytics providers, who may use it only to provide services to us.
• When required by law, court order or a government authority.
• To protect the rights, safety or property of DigiAlexa, our clients or others.
• With your consent, or when you ask us to share it.

7Third-Party Websites and Services

Our website may contain links to other websites and may load content such as maps, fonts or icons from third-party services. These third parties may receive technical information like your IP address when your browser loads their content. We do not control their practices, so we encourage you to read their privacy policies.

8Data Retention

We keep your personal information only for as long as it is needed for the purposes described in this policy, such as responding to your enquiry, delivering your project, meeting legal or accounting requirements, or resolving disputes. After that, we delete or anonymise it where reasonably possible.

9Data Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse, including controlled access to our accounts and the use of reputable service providers. However, no website or method of electronic storage is completely secure, so we cannot guarantee absolute security.

10Your Rights and Choices

Subject to applicable law, you may ask us to:

• Tell you what personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete your information, where we are not required to keep it.
• Stop sending you marketing messages or withdraw consent you gave us earlier.

To make a request, contact us using the details below. We may need to verify your identity before acting on it.

11Children's Privacy

Our website and services are meant for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has shared information with us, please contact us and we will delete it.

12Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review it regularly. Continued use of our website after changes means you accept the updated policy.

13Contact Us

If you have any questions, requests or concerns, please contact us:

• Company: DigiAlexa
• Email: support@digialexa.com
• Phone / WhatsApp: +91 7011596253
• Address: B-7 First Floor,Sector 2 Noida-201301
• Website: Contact page